Simulator Log Fields Going Blank After Saving

Problem

When saving a simulator log in Web, some users find that the Crew and Position fields are blanked out right after saving, even though they filled them in.

This happens when your browser's autofill feature interferes with the form submission.

Solution: Disable Browser Autofill

The quickest fix is to turn off your browser's autofill for addresses. Here's how:

Chrome

1. Open Chrome Settings
2. Search for "Autofill"
3. Select Contact info
   
   
4. Toggle off "Save and fill addresses"
   
   

Once you've disabled this setting, your Crew and Position fields will save correctly.

Why This Happens

Chrome's address autofill feature can interfere with how our form captures the Crew field data when it's selected from the autofill menu. When you select a crew member's name from autofill, the browser marks the field in a way that causes the data to be cleared during save.

Workaround (If You Want to Keep Autofill On)

If you prefer to keep autofill enabled for other forms:

1. Manually type crew member names instead of selecting from autofill suggestions, then select the crew name from the BART dropdown options
   
   
2. Avoid selecting the autofill option that appears when filling in the Crew field

This lets you use autofill everywhere else while avoiding the issue on simulator logs.

Note: We're working on a permanent fix for this issue. Check back for updates.