Passenger Trip Notifications

Passenger Trip Notifications

What are Passenger Trip Notification Emails? 

BART can automatically email all passengers a courtesy flight reminder of their upcoming trips. This handy reminder shows their datesarrival/departure times, and arrival/departure airports. You decide the setting that allows the reminder to be sent 24, 48, or 72 hrs. prior to the flight. 

A white and blue emailDescription automatically generated with medium confidence

What is the Pax Trip Notification Setup?

Your company admin simply goes to: Gear>All settings>Programs>Schedules>Flt Editing. Scroll to the Passenger section and choose the time frame for the email release and SAVE. 

A screenshot of a computer

Notes concerning the Passenger Trip Notifications:

--The email goes to all passengers on trips coming within the chosen timeframe. BART is not able to pick and choose the passengers---it is all encompassing when enabled. 

--The reminder email only goes to the manifest passengers with an email on file in their BART passenger profile. 

--Only one initial email will be sent. If the trip is cancelled or changed, BART will not send a passenger notification of the cancellation or any changes. 

--If the trip is over multiple days, the passenger receives the email for the initial departure day only. The email shows the complete itinerary; however, they will not receive another email for each subsequent day’s departure. 

--The email comes from: noreply@bart.seagilmail.com and is titled: Upcoming Flight Reminder. 

--The Flight Number seen on the passenger email corresponds to the trip number assigned in your BART schedule for your easy reference. 

--If desired, our BART developers can customize the body of the email (add’l charge). 


    • Related Articles

    • Create a Trip Report for Single Passenger

      Overview BART allows you to print a tripsheet or itinerary for a single passenger. This allows you to add multiple trips onto a single report. This is feature allows a passenger to see all their trips on one report instead of a separate report for ...
    • Shuttle Passenger Portal- Passenger View

      Overview The shuttle passenger portal allows passengers to requests seats on a flight for themselves, and other passengers. Login For "Previous Flyers" enter in email address and password, or enter in "New Flyers" information to create account. ...
    • Trip Assist

      What is Trip Assist? Trip Assist is a Portside management tool integrated with your scheduling system to find great hotel rates, send automated cancellation notifications aligned with flight changes, and allow crews access to a corresponding mobile ...
    • How to: Manifest a Passenger

      How to: Manifest a Passenger Learn how to add a passenger to a trip and edit passenger details. Click here to view video.
    • Passenger Check-in and Boarding

      Overview Copilot's passenger check-in allows crew to check-in/board passengers from the trip details screen. Checked-in passengers will transfer to the permanent flight log on first save of the log in Copilot. Methods Setup Check-in Passengers ...