What are Passenger Trip Notification Emails?
BART can automatically email all passengers a courtesy flight reminder of their upcoming trips. This handy reminder shows their dates, arrival/departure times, and arrival/departure airports. You decide the setting that allows the reminder to be sent 24, 48, or 72 hrs. prior to the flight.
What is the Pax Trip Notification Setup?
Your company admin simply goes to: Gear>All settings>Programs>Schedules>Flt Editing. Scroll to the Passenger section and choose the time frame for the email release and SAVE.
Notes concerning the Passenger Trip Notifications:
--The email goes to all passengers on trips coming within the chosen timeframe. BART is not able to pick and choose the passengers---it is all encompassing when enabled.
--The reminder email only goes to the manifest passengers with an email on file in their BART passenger profile.
--Only one initial email will be sent. If the trip is cancelled or changed, BART will not send a passenger notification of the cancellation or any changes.
--If the trip is over multiple days, the passenger receives the email for the initial departure day only. The email shows the complete itinerary; however, they will not receive another email for each subsequent day’s departure.
--The email comes from: noreply@bart.seagilmail.com and is titled: Upcoming Flight Reminder.
--The Flight Number seen on the passenger email corresponds to the trip number assigned in your BART schedule for your easy reference.
--If desired, our BART developers can customize the body of the email (add’l charge).